Desktop Support Services

Desktop Support Services

Let Us Monitor Your Desktop Around The Clock!

At Technology Support Desk we know how important a comprehensive desktop management strategy is. We believe it is the first step towards accomplishing reduced desktop maintenance costs, as well as mitigating risk and aligning information technology with a business’ objectives.

Below are some of the desktop support services that we offer:

  • Fully Managed Desktop Solutions
  • Undertake Management and Support activities
  • Deploy a Technician to Your Site if Required
  • Implement Best Practices That Will Benefit Your Business
  • Desktop Assistant Remote Fix
  • Software and Hardware Support
  • Remote Monitoring and Management of Critical Applications
  • Full Support for Microsoft Products and Windows
  • Virus Removal

Our support service model is simple.  When you experience an issue, call us or log a ticket on our support web portal. We take it from there. Based on an established service level, requests are acknowledged within one hour by phone or email. Our trained staff will work on issue resolution and report status at various stages, keeping you well informed as work is performed and progress is made.

Desktop Support Service does not just cover the standard day to day issues users encounter but also covers the entire administration of the network. This includes specific functions and tasks a System Administrator would be expected to deal with.

There are also many other issues that we can help you with so please get in touch to discuss your requirements.

Our aim is to give you more time to grow your business!

Leave a comment

Your email address will not be published. Required fields are marked *